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Thursday, 10 December 2020

Future prospects for a better led NHS

Led by Alliance Manchester Business School’s Professor Naomi Chambers and Jane Taylor, Director at Deloitte LLP, this webinar will explore prospects for the NHS Well-Led Framework drawing from an independent evaluation, and broader implications for leadership culture in the NHS.

Event Time
10 Dec 12:00 - 10 Dec 13:30
Event Location
Online
Event Type

naomi chambers

In this webinar, Alliance Manchester Business School’s Professor Naomi Chambers and Jane Taylor, Director at Deloitte LLP, will explore prospects for the NHS Well-Led Framework drawing from an independent evaluation, and broader implications for leadership culture in the NHS, and share reflections from their evaluation.

We expect this seminar to be of interest to a wide audience, including NHS leaders, policy analysts, researchers and leadership specialists.

The research was commissioned by NHS England and Improvement and the Care Quality Commission. Participants are invited to contribute in this interactive session, which will also explore good practices and opportunities as well constraints experienced during the current crisis era.

The report, which contains 11 main recommendations, is published in full on the CQC website here. The research found that there is an intrinsic value to the framework. It provides clarity about what a well-led health service organisation looks like. The framework enables leaders to reflect on and change leadership practices that impact on the quality of care given to patients.

Its use in inspections and assessments has led to improvements in leadership and governance. But there is unrealised potential, which mainly relates to how the framework is applied. Providers neglect to use it as a developmental tool, regulators sometimes prioritise the systems and processes areas over the culture and leadership aspects, and oversight bodies pay too little attention to providing the support necessary to improve.