Research connected with the Improvement and performance theme explores the way performance regimes for healthcare organisations and professions are created and constructed and their effects.
It brings a wider understanding of improvement methodologies and approaches in service and manufacturing to bear on the healthcare sector, and examines how organisational ‘improvement capabilities’ are created, used and maintained.
We have particular interests in:
- The oversight and regulation of healthcare services, organisations and professions in the context of changing societal notions of accountability and professionalism
- Mechanisms and contexts at work in service and organisational decline, failure and turnaround
- Patient engagement
- Using large datasets derived from health-record databases, and some built by ‘scraping’ the internet, to look for correlates and determinants of quality of care across organisations, particularly using modern machine learning techniques in addition to more-traditional econometrics
The Improvement and performance theme is closely aligned to the Alliance Manchester Business School Health Management Group.